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Cancellation policy

Plan ahead – Trip/event insurance

If loss of the class fees would cause financial hardship, we strongly recommend you invest in event ticket/trip insurance to protect your investment.

Wendell Castle Workshop does not provide this, but many sources are available on the internet. We encourage you to consider obtaining this at the time of registration. Check out this Google Search as a starting point.

Class transfers

Class transfers are not available.

Cancellations

We understand that cancellations are often the result of difficult circumstances, but the income from classes is used to pay staff, keep the lights on, purchase lumber, cover the cost of instructors etc. We completely empathize, but unlike large corporations, we run on a tighter margin, and the cancellation policy protects the Workshop. This is why we strongly advocate that if the loss of tuition would cause you financial hardship, you purchase event ticket/trip insurance. The Workshop does not provide this, but many sources are available on the internet. We encourage you to consider obtaining this at the time of registration.

What is a cancellation?

A cancellation is defined as failure or inability or unwillingness to attend all or any part of a class in which the student is enrolled regardless of reason, be it illness (flu, colds, cancer, coronavirus etc.), accident, medical-related, death, death of another, auto breakdown, an act of God, weather, epidemic and/or act of another.

The terms of this policy are in effect through the final day of the course.

What is the cancellation fee?

All cancellations incur a $75 fee regardless of course value and date of cancellation.

When can I cancel?

You can cancel at any time, but reimbursement amounts vary depending on when you cancel.

How much will I be refunded?

If you cancel:

  • 60+ days before the class, 100% of your payment will be refunded, less a $75 cancellation fee.

  • 31 – 59 days before class, 50% of your class fee and 100% of your material fee will be refunded.

  • 0 – 30 days before the class, only your material fee will be refunded.

How do I cancel my class?

You must email a written notice to workshop@wendellcastle.org

Phone calls, texts, and social network comments are not valid cancellation notifications.

If the School cancels a workshop, we will refund 100% your course fee and material fees.

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